This shipping policy applies to all orders placed via Pal Space (trading name of SPACEIGHT LTD, company number: 15714817, registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ).
🌍 Shipping Zones
We currently offer free shipping to addresses in France.
⏳ Order Processing Time
All items are made to order. Processing typically takes 2–7 business days after payment confirmation.
Once your order has shipped, you will receive a confirmation email with your tracking number.
📬 Estimated Delivery Times
Delivery takes 7–15 business days.
🔍 Order Tracking
All orders include tracking. You will receive your tracking number by email as soon as your order has shipped.
📦 Multiple Shipments
Items within a single order may arrive separately, as they may be processed by different production partners or warehouses.
🧾 Customs and Taxes
We cover all customs duties and taxes. No additional fees will be requested upon delivery.
⚠️ Delays and Lost Packages
If your order has not arrived after 30 business days, please contact us.
We will issue a full refund or arrange a replacement at no extra cost.
❓ Need Help?
For any questions regarding shipping or your order, please do not hesitate to contact us at:
📧 contact@palspace.store
